Just got back from 6 nights at CBR at Disney and 2 nights at PBH at Universal. Checked in about 9:00 AM, waited about 20 minutes in line. The gentleman(forgot his name) who checked us in was extremely helpful as well as the bellboy who escorted us to our room. We got an upgrade to a Bayview room on the 4th floor of the East Wing. The room was luxurious and the view was breathtaking. We also recieved our complimentary fruit with the Loews First Card. The boat service to US and IOA was Ok. It came about every 15 to 20minutes. They really need a few more. The front of the line access was the greatest. We walked on to most everything. My family liked eating at the Monster's Cafe, Hard Rock, Margaritaville and Sal's Market Deli. Any questions, please ask.