RedAngie
Sea Level Lady
- Joined
- Sep 10, 2015
At the supermarket this afternoon there was a great price on Extra Virgin Olive Oil, Regular Price $10.99, a sale tag said $5.99. After checking out for some reason I decided to look at my receipt and saw that it scanned at full price. I went back to check the shelf price and sure enough the tag said $5.99 for that item.
I went to customer service and they refunded me the $10.99 AND gave me the bottle of oil for free. I was just expecting a five dollar price adjustment. Or, if they couldn't do that, just the refund. Not both.
Usually I don't bother checking the receipts. On the rare occasions that I do, it's not until I get home. I guess I did it in the store today because I only intended to buy a few items and somehow ended up spending $80.
I'm not sure I would have bothered going back to the store if I didn't discover the error until I got home. Usually the rare errors I find are very minor.
I went to customer service and they refunded me the $10.99 AND gave me the bottle of oil for free. I was just expecting a five dollar price adjustment. Or, if they couldn't do that, just the refund. Not both.
Usually I don't bother checking the receipts. On the rare occasions that I do, it's not until I get home. I guess I did it in the store today because I only intended to buy a few items and somehow ended up spending $80.
I'm not sure I would have bothered going back to the store if I didn't discover the error until I got home. Usually the rare errors I find are very minor.