Is MDE down?

[nooneshome]

I am having trouble logging into MDE, I'm getting this error message.

Sorry, the Email or Member Name and/or Password do not match any in our system. Please try again or create a new account.

I was logged into MDE and left it open for about 45 minutes while doing a chore. Could this have screwed up my account?

 

[Forgondor]

I've been getting that same error this morning. Have you or anyone been able to log in today?

 

[verleniahall]

I can log in - but it won't pull anything up - goes goes to a blank screen

 

[butterfly71076]

Seems to be working fine for me. Maybe it was a glitch in the system and now it's back up?

 

[Luvchefmic]

Just went in. Loads fine then nothing but the white screen too. That's because we are all running in there to verify things heard here and crashing it
It will be fine. I am learning to be a patient woman.

 

[Forgondor]

Thanks for the replies....still kept getting error message. I called tech support to reset my password. All is well now.

 

[DakotaRose]

Must be down. It loads partway, then sits and spins. The phone system is backed up, too. The automated answering system goes through four entire minutes of "...OK, please verify your...." before finally saying "please hold". Like if we're keying in a bunch of stuff they don't need, we won't notice how long we're on hold. Cripes.

 

[Meldev]

Anyone else having trouble logging into MDE this morning?

Saying my username doesn't exist?

 

[Jewel3k]

Me. Just came here to see if anyone else was having problems.

 

[cgerdon02]

Yes! It's doing the same thing for me. Glad I'm not the only one. I was getting really nervous all my fastpasses I've worked so hard for would be lost!

 

[fishersman]

I'm having trouble too. Glad it's not just me.

 

[LaurenT]

yep... i did online check in just fine - then when I tried to make the rest of my FPs (the ones that i wasn't worried about at midnight) it asked me to log in again and gave me the same error. Tried several times then asked it to reset and it wouldn't do that either.

 

[ErinsMommy]

Here now and same

 

[mattsar]

So glad to hear this. I was freaking out just now as I couldn't get logged in!

I will just try later.

 

[mattsar]

So glad to hear this. I was freaking out just now as I couldn't get logged in!

I will just try later.

 

[Disneyfanatic108]

I am also having problems logging in. try to reset password and it says it does not recognize account name. hopefully it will be working later.

 

[partyof2]

I have the same problem. Tomorrow is my FP+ so super nervous now, fingers crossed the system is up and running again soon.

 

[hbisch]

Yep - I'm getting the same error message... *sigh*

 

[nikkij]

I'm having the same issue! I am trying to cancel some ADRs.

Considering Disney is a multi billion dollar corporation you would think their tech support would be much much better. Its a shame really! I simply do not get it

 

[BABYJOSIE98]

Just tried and got the same message! Crap! Ok well glad it is just a glitch..

Hopefully they will get it straightened out soon.