Okay, I don't want to be a killjoy or anything but since you inquired I felt the need to weigh in...
This past June we went to PSB. This was our second time. Our first time was wonderful, completely what we had hoped for. Food was good, character interactions were great, we got what we paid for.
Our last visit couldn't have been more opposite. The food was whimpy and cold. I realize we were at liberty to ask for more but we almost couldn't stomach it. As hungry as we were the food they were bringing us looked like leftovers (and it was first thing in the morning or I probably would've questioned it). The character interaction was also lacking.
I think most character dinings are hit or miss. Just like any business, some days are good, some are bad. We, however, will probably not be going back.