Theres no reason to apologize Mr. Guide. There are a lot of subtle, but important, differences between the two resorts. And many of these differences arent even understood by the higher management. FastPass has never been advertised in California other than a brief mention in ads selling special events. And the FastPass locations themselves are either unstaffed or only has one harried cast member, so theres often no one to ask for assistance. Most people around here wont bother with FastPass anyway everyone has their own set of tricks and habits to keep from waiting in line and the idea of having to wait for a time to get in line and following all the rules just comes off as just another hustle to deal with.
As for just drinking wine and watching the tortillas, thats actually pretty close to the average guest experience this summer. The capacity of the attractions at DCA is extremely low and the park generates significant lines at only 10,000 in park. Two hour waits for Soaring and Screaming are not uncommon when the park is at only half capacity. The ferries wheel commonly has a 90+ minute line and even the dreaded SuperStar Limo can generate 30 minutes. The only attractions without lines are the films, but thats because these shows just dont bring in any crowds, not because theyre high capacity attractions. All of the major attractions (save Muppets) have kid unfriendly height restrictions and they severely limit the number of rides a family can enjoy. Faced with these lines and restrictions, most guests simply chose to ignore the attractions and hop to Disneyland in the afternoon.
This is the reason that Disney is so scarred about the future of this park its problems reach down to the very core of its design. Its major attractions are not appealing enough to have people come back later in the day to see them, there arent enough minor attractions or other activities to keep them occupied, and the overall design does not encourage people to linger and enjoy the atmosphere. Allowing park hopping to Disneyland has made the problem infinitely worse but theres no way to but that genie back in the bottle. The re-visit value of the park is extremely limited for the average out-of-town guest and is non-existent for the locals (rabid annual passholders excluded theyre another difference between the coasts by the way).