My husband, myself, our 5 year old and my parents are going to WDW for the first time in Dec. I just went from one room of 5 at the Port Orleans - Riverside to 2 rooms at the Pop Century Resort. Now there are two reservation numbers and we can only have adjoining rooms not connecting rooms. My main issue is Dining plan credits. My parents are very light eaters, whereas my husband and myself want to try out some sig restaurants and use their points. We will all be on the Deluxe dining plan (from perusing these forums looks like the code here for that is DxDP). We want to be able to use my parents points and our points interchangeably (I know my son's is different and he is on child credits). Can this be done without merging reservations?
The CS I spoke to at Resort Reservations initially said we all needed to use our own KTTW cards for each meal, and if five of us dined then all five would need five cards to pay with credits. Then she said since my husband, son and I were on one reservation while my parents were on another, the three of us could use our KTTW to pay for just my husband, son and I, while my parents had to use their KTTW to pay for theirs and THAT WAS THE ONLY WAY to be done. Then I said in that case I want to cancel the dining plans and just pay cash and she said "no no you can use your mom's points and your dad can use your husband's points interchangeably. It's just adults have to use adult points, kids have to use kid points" and apparently having separate resort reservations doesn't affect that.
From what I have read on these forums, that's only the case when we are under one reservation. She said to merge reservations we all have to have the same home address. I said in Oct my parents actually will be moving into our house, and she said to call back then and they will merge.
She changed her answers to multiple questions multiple times. Is she just saying whatever to make me not change the DxDPs? If my parents are the only ones that can use the credits on their card it would be a total waste. They are only visiting DW for 3 days, versus our family visiting for 5 days.
Where can I get a clear answer on this? I don't want to show up to a restaurant having used the adult credits on my card and when I try to pay for myself and my husband with leftover credits on my parent's KTTW be denied/refused and have those points go to waste AND we pay OOP.
TL;DR There is a total of 48 adult table service credits [4 (adults)x 4 (night stay at the WDW resort) x 3 (table service credits per adult per day)] between 2 resort reservations. Can these adult credits be used interchangeably between people on either reservation without merging the resort reservations? Two forum posts I have read on here say no but Disney representative said yes we can. How can I be sure before arriving at WDW?
The CS I spoke to at Resort Reservations initially said we all needed to use our own KTTW cards for each meal, and if five of us dined then all five would need five cards to pay with credits. Then she said since my husband, son and I were on one reservation while my parents were on another, the three of us could use our KTTW to pay for just my husband, son and I, while my parents had to use their KTTW to pay for theirs and THAT WAS THE ONLY WAY to be done. Then I said in that case I want to cancel the dining plans and just pay cash and she said "no no you can use your mom's points and your dad can use your husband's points interchangeably. It's just adults have to use adult points, kids have to use kid points" and apparently having separate resort reservations doesn't affect that.
From what I have read on these forums, that's only the case when we are under one reservation. She said to merge reservations we all have to have the same home address. I said in Oct my parents actually will be moving into our house, and she said to call back then and they will merge.
She changed her answers to multiple questions multiple times. Is she just saying whatever to make me not change the DxDPs? If my parents are the only ones that can use the credits on their card it would be a total waste. They are only visiting DW for 3 days, versus our family visiting for 5 days.
Where can I get a clear answer on this? I don't want to show up to a restaurant having used the adult credits on my card and when I try to pay for myself and my husband with leftover credits on my parent's KTTW be denied/refused and have those points go to waste AND we pay OOP.
TL;DR There is a total of 48 adult table service credits [4 (adults)x 4 (night stay at the WDW resort) x 3 (table service credits per adult per day)] between 2 resort reservations. Can these adult credits be used interchangeably between people on either reservation without merging the resort reservations? Two forum posts I have read on here say no but Disney representative said yes we can. How can I be sure before arriving at WDW?