hi folks
we missed our disney cruise on the magic 3/17-3/24/07 because of mechanical delays (hydraulics on Delta from atlanta to ORD). we booked our travel thru disney cruise lines including the air from st. louis to ord. they routed us thru atlanta and no fault of ours- we did not reach ord till 630pm and unfort the cruise left without us and another 40 guests from various parts of the country. we had trip insurance via access america that was provided by disney. we returned back to st. louis and cancelled our trip on the cruise.
now insurance company is refusing to pay since it was a mechanical prob wiht the flight (delta airlines) and disney says we need to contact our insurance carrier (access america provided by disney). i feel it is unfair to hold the passengers responsible for the mechanical delay.
I would appreciate any suggestions that would help me get my money back.
u can private email if need be so to ranjana95@hotmail.com
we are a family of 5 with that includes 3 children (6, 7, 12)
thank you
we missed our disney cruise on the magic 3/17-3/24/07 because of mechanical delays (hydraulics on Delta from atlanta to ORD). we booked our travel thru disney cruise lines including the air from st. louis to ord. they routed us thru atlanta and no fault of ours- we did not reach ord till 630pm and unfort the cruise left without us and another 40 guests from various parts of the country. we had trip insurance via access america that was provided by disney. we returned back to st. louis and cancelled our trip on the cruise.
now insurance company is refusing to pay since it was a mechanical prob wiht the flight (delta airlines) and disney says we need to contact our insurance carrier (access america provided by disney). i feel it is unfair to hold the passengers responsible for the mechanical delay.
I would appreciate any suggestions that would help me get my money back.
u can private email if need be so to ranjana95@hotmail.com
we are a family of 5 with that includes 3 children (6, 7, 12)
thank you