I NEED HELP FAST!

[Potterholic85]

Okay, I'm going to make this story fast since I need help fast. Friend and I are supposed to fly out to Disney tomorrow. Friend calls me this evening and is super sick, can't go. My husband can go, though. Yay second honeymoon.

However, when I try to reassign her ticket on MDE, the reassign ticket option is grayed out. I'm freaking out. Please help me.

 

[Rosanne]

I'm not an expert but maybe sign out and sign back in. That happened for me when I bought a new ticket for my daughter and wanted to assign her non expiring ticket to a dummy account. At first it wouldn't let me but I signed out and back in an hour later and it let me do it.

 

[annadreamsofdisneyworld]

I'd call Disney for this.

 

[Meglen]

Couldn't you just pretend he was her? What's her name? Heh. Could always hit up guest services once there and have them swapped over. I'm assuming it was all purchased from your account. I'm not sure how it works if it was her own account.

 

[lanejudy]

Does your friend have her own MDE and you are linked as Family & Friends? She would need to re-assign the ticket. Is there anyway your DS can "be" your friend? The park reservations won't transfer with the ticket and you would need to try and recapture those.

 

[CarolynFH]

If she manages her own MDE, she probably “owns” that ticket. If so, she’s the one who has to transfer it to your husband.

 

[Timmy Boy]

It's cause your friend has their own MyDisney Experience. She has to transfer it.

 

[buzzrelly]

If the ticket is connected to a package, you can't reassign it. You need to call Disney to help.

 

[subtchr]

Even if you figure out the ticket transfer, the park reservations would have to be rebooked.

 

[Scalemaster34]

I'd call Disney....

See if they can help move the ticket and all the reservations you have already setup. Let us know how it goes....

 

[Wandering Oaken]

I would call Disney to make sure it is done right.

 

[scrappinginontario]

Hoping it all worked out for you @potterholic.