Ok....now I'm really angry! Last week I tried to get through for the Fantasy preview. Site crashed. Yesterday, I tried to get through for the preview....site crashed. Then I went on the site Kathy gave out....only to have my annual pass declined. My annual passes, which I renewed last June, paid for in full last June are not eligible for the preview because they have not been "activated" Having thought about this earlier, I had spoken with 3 different CM's, one from DVC, one from Passholder's hotline, and one from somewhere I got transfered to. They all told me 'Don't worry....you're fine" Now today when I called to give "feedback" I wait online for 32 minutes only to get a lousy connection and a snotty sounding woman who said "sorry, that's out of my control here's another number to call" I would like to vent further.....so I wonder who to vent to? I am tired of Disney catering to everyone BUT their loyal customers. I think I'm turning into a Pete!