Mama Steph
DIS Veteran
- Joined
- Feb 26, 2009
THey are trying to tell me that the Red Card no longer takes 5% off of Entertainment cards.
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Bought some today actually.
I understand that but we are in the middle of closing the old acct and opening a new one so I can't do it quite yet. And I don't really consider it much of a "favor" considering it was their fault. She wouldn't even let me buy them today without the 5% discount. So definitely no favor there.They're doing you a favor by giving you the discount without using a red card. You can apply for another one in store and get the discount.
She wouldn't even let me buy them today without the 5% discount.
So, now they won't even let you buy any Disney GC at full price? WOW!
I assume the 5% discount worked?
This has been a pain dealing with them. Because of the breech, my checking account was closed and therefor I have no red card ( mine was a debit) until the new account is back up and running. Last week I asked the cashier if she could do the 5% manually and she was more than happy to do so. The following day I went to buy $1000 in gift cards and explained the skua ruin again. Manager was called and said she couldn't take the discount off the gift cards because the red cards don't. I politely explained that she was mistaken. She did do it but wasn't happy about it. Went back today to buy the last $1250 that I need for my trip. Same manager said that since I've done this before they were limiting the amount of cards I could buy. She said that they have the right to limit quantities of anything. She only let me but $300. Then dh said he wanted to buy $300 as well. I called corporate and was disconnected twice. The 3rd time I spoke to someone who wanted to verify my red card and research using it to but entertainment cards. She called back and said that it was a gray area but she was going to stand behind the store on this one.
I'm furious. Since the beginning of the breech, I have stood behind Target. I have believed that they are a stand up company and would take care of any issues. Today proved otherwise.
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I understand that but we are in the middle of closing the old acct and opening a new one so I can't do it quite yet. And I don't really consider it much of a "favor" considering it was their fault. She wouldn't even let me buy them today without the 5% discount. So definitely no favor there.
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Closing the bank account and opening a new one was your choice of action. It wasn't what Target was recommending. They are advising Target debit card members to just change their PIN. I understand why you took the action that you did but it is not Target's fault that you've elected to do it.She limited me to $300!! I hadn't even taken 1/3 if what was in the store. She apparently has an issue with me.
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Closing the bank account and opening a new one was your choice of action. It wasn't what Target was recommending. They are advising Target debit card members to just change their PIN. I understand why you took the action that you did but it is not Target's fault that you've elected to do it.
IMO, the manager at your store was more than accommodating the first time when she extended the 5% discount to you when you didn't have a REDCard. To return repeatedly and expect the same courtesy each time smacks of an entitlement attitude. Yes, this might be a case of her just pushing back because you attempted to go over her head when you called corporate. Or it could be a case of her trying to limit her store's losses if she suspects that you are running some sort of scam. The manager is tasked with the responsibility of acting in the best interest of her store. It sounds as if she feels that cutting you off is necessary.
As a consumer, you have every right to take your business elsewhere when you feel mistreated. I don't feel that you have been mistreated by this manager. And corporate seems to support with her actions. If it had happened to me, I would be upset about losing the discount but I would accept it and move on.
Last November I was told by a cashier that the limit was $300 per day. So I drove to another Target and was told nothing about a limit and I bought as many as I wanted, no questions asked. Then, In December I bought $500 from the same Target I was told there was a $300 limit, no problem. I guess it just depends who is your cashier. Lucky for us there are lots of Targets in our area. Planing on buying more with my Red card plus Pharmacy discount soon before the "deal" drys up!