n2mm
aka WALTSGIRL
- Joined
- Oct 9, 2000
I just returned last night from my WDW trip and wanted to post this. I booked OKW "Hos. House" category and was shocked when we were sent to room 16. I had a new person checking us in and when I pointed out that building 16 was not part of the "hos. house" designated areas, she said they recently changed and added more buildings. So she called the manager over and the manager also circled the areas on the map and told me that they have now added buildings 62, 63, 64, 15, and 16 to the Hos. House booking category (along with 11-14 and 23-26). This was the first time I had heard this and wanted to share this with you. I don't know if this is official or if the manager was making this up. I plan to drop a line to DVC to confirm this.
UPDATE: I just got a call from DVC Satisfaction Team and this is NOT TRUE! She called and talked with the manager at OKW and said they don't know why the night manager told me this, but it is not true and these buildings are not part of the "near Hos. House" designated areas. The CM pulled up my reservation and it showed that someone at OKW modified it and changed my booking catategory. She didn't know why they did it. I told her it was probably because it was 7:30PM and my room was given to someone else, though she said there could have been a maintenance issue too. Anyway, the only buildings that are considered the HH areas are 11-14 and 23-26. The CM kept apologizing for the actions of the CMs at OKW. I just told her I just didn't liked being lied to, and while the CM who checked me in was just earning her ears, the manager is the person who told me that building 16 was now added to the Hos. House location. I had no reason not to believe her.
UPDATE: I just got a call from DVC Satisfaction Team and this is NOT TRUE! She called and talked with the manager at OKW and said they don't know why the night manager told me this, but it is not true and these buildings are not part of the "near Hos. House" designated areas. The CM pulled up my reservation and it showed that someone at OKW modified it and changed my booking catategory. She didn't know why they did it. I told her it was probably because it was 7:30PM and my room was given to someone else, though she said there could have been a maintenance issue too. Anyway, the only buildings that are considered the HH areas are 11-14 and 23-26. The CM kept apologizing for the actions of the CMs at OKW. I just told her I just didn't liked being lied to, and while the CM who checked me in was just earning her ears, the manager is the person who told me that building 16 was now added to the Hos. House location. I had no reason not to believe her.