n2mm
aka WALTSGIRL
- Joined
- Oct 9, 2000
We too had a terrible transportation problem last September. We were staying at the Contemporary and knew we had to take a bus as we were at the 9:30 show. We all headed to the bus stop after the show was over (and a restroom stop) and waited, and waited, and waited. Buses came and went, but never one for the CR. We asked and the CM said "you missed it." Duh, there was us (group of 11) and 2 other couples. How could ALL of us miss it? The show was only about 1/3 full and we didn't even fill the bottom section of the room. We had a baby with us (6 months) and it was late and we wanted to get back to our resort. The CM could have cared less. She told us we would have to take a bus to the FW main bus stop, then a bus to DTD, then a bus to CR. We all looked at her and said NO!! I told her we would sit there until someone comes and gets us or we will WALK to the CR. We deserved a bus and there was no way all of us missed it. Needless to say, the bus driver from the WL came up to us and told us he would take us all to the CR. He rolled his eyes at the other CM and invited us all on board. We all thanked him and we went to the CR front desk the next day and complained about the bus service, but also pointed out the CM who did help us, along with the nasty CM that could've cared less if we ever got back to our resort. Lucky for me, we got the survey about our resort stay when we returned home and I told all about my experience, but no one ever called or apologized.....BTW, did I mention we were there for my big 50th birthday celebration, with kids, grandkids and friends.....oh well....happy birthday to me, my last trip to HDDR was memorable. BTW: the food was OK. We have done HDDR before, so knew not to expect great food.