GeorgeG
<font color=blue>Stumped for 2005<br><font color=r
- Joined
- Oct 26, 2001
This past Monday evening we had ADRs for our party of six at the Hollywood Brown Derby. To say we were disappointed is a gross understatement. We had dined there quite a few times since the studios opened and our experiences have been mostly good, nothing to really rave about, but good to very good. This was our first time back there since the general decline in Disney dining and we were hoping to find it is one of the very few "signature" restaurants to survive recent trends. Sadly, it's not.
The service was good, for the most part. Our server was Carlos and we had been served by him several times in the past. Two in our party ordered Grouper, one ordered the 6 oz. Filet and three of us ordered the 8 oz. Fliet, two medium and one medium well. The Grouper and 6 oz Filet were okay (not great), but the three 8 oz. Filets were brought out cold. Not cool - cold! The lump of butter on top was not even melting one bit. The plates were warm, but the meat was cold and tough. We sent all three back. We were finally served new steaks arounf the time the rest of our party was finishing their meals. We were told they were "medium rare," which is not how we ordered them, but I'm easy (I like rare to well and order medium to give them room for error). The new steaks looked cooked (seared on the outside), but they were stone cold, tough and almost raw on the inside. The one that was ordered medium well had been horizontally sliced in two and was tough as leather and all three we inedible. I've been posting here for some time that the "signature" designation is just a marketing ploy for once-great restaurants dummied down for dining plans. This has been proven to me over and over. The manager was apologetic and embarassed and ended up voiding all six entrees. I ended up getting a box sandwich from the cafeteria back at the Dolphin.
Last night my wife and I had the 12 oz. Filets at Shula's that were the best we've ever had... ever, for just a few dollars more than the terrible 8 oz. at the Brown Derby. That reminded us of the old Disney dining prior to about five years ago.
The service was good, for the most part. Our server was Carlos and we had been served by him several times in the past. Two in our party ordered Grouper, one ordered the 6 oz. Filet and three of us ordered the 8 oz. Fliet, two medium and one medium well. The Grouper and 6 oz Filet were okay (not great), but the three 8 oz. Filets were brought out cold. Not cool - cold! The lump of butter on top was not even melting one bit. The plates were warm, but the meat was cold and tough. We sent all three back. We were finally served new steaks arounf the time the rest of our party was finishing their meals. We were told they were "medium rare," which is not how we ordered them, but I'm easy (I like rare to well and order medium to give them room for error). The new steaks looked cooked (seared on the outside), but they were stone cold, tough and almost raw on the inside. The one that was ordered medium well had been horizontally sliced in two and was tough as leather and all three we inedible. I've been posting here for some time that the "signature" designation is just a marketing ploy for once-great restaurants dummied down for dining plans. This has been proven to me over and over. The manager was apologetic and embarassed and ended up voiding all six entrees. I ended up getting a box sandwich from the cafeteria back at the Dolphin.
Last night my wife and I had the 12 oz. Filets at Shula's that were the best we've ever had... ever, for just a few dollars more than the terrible 8 oz. at the Brown Derby. That reminded us of the old Disney dining prior to about five years ago.