I'm certain if the member protested the offer, Disney would try to find someone else willing to take it. If they were out of options, I'm certain they'd find an offer that was acceptable to the member. Remember that, unlike commercial hotels and airlines, DVC does not overbook. So this should be a very, very rare occurrence.
Those rooms are not purchased as such and booking cat are not guaranteed. Any such governmental regulations would not apply to this situation.
As far as the points go I think that is part of the original poster's issue-they were bumped to garden/pool view which is "worth" the same # of DVC points as BW view but definitely NOT the same so there wouldn't have been a point difference to refund (unless they refunded the difference between standard view and the higher categories). I agree it would totally suck to be bumped especially if you wouldn't have stayed at BWV without the BW view or would have booked standard to conserve points-it would be nice if DVC would have offered either free dining or point reduction depending on the bumped guest preference-we all know they have developer points they have to hold onto for each resort so I would think they could use some of those to compensate for the rare situations like this
We've had this basic discussion over the years related to pool and resort renovations. I know there are some out there that think everything should be planned and people notified before the 11 month window but that is unrealistic, IMO. Non of us know about the contract situation or similar. It is just as likely, if not more so, that the reservations were in place prior to the contract and this was planned in advance with them knowing there were more reservations than rooms. We know that was the case with two of the AKV issues from a few years ago. And we know they left purposefully left it up to the resort to handle the issue and they did it poorly. We also have had a similar issue the last BWV renovation where guests were moved away from BWV BW view, many to BCV.
Personally I don't feel it's my place to tell anyone what they should or should not be happy with in this situation. However, I feel very comfortable in having an opinion of what DVC should offer. In this case it's the difference between the BWV and standard view points, roughly 24 points for a studio or the financial equivalent thereof at around $10 pp. I realize that not everyone will be happy with that solution and others would be thrilled, that would be their choice either way. IMO Disney often gives too much to the squeaky wheel but worse than that they are inconsistent in such matters.
I think that's one of the misunderstandings people have here. Booking categories are not contractual and are not necessarily guaranteed either. I know many are looking at them as if they were but in reality they are not just like a dedicated or lockoff isn't guaranteed. Some people have even shown up and didn't have a room at that resort at all. I remember one person posting they were told that their reservation had been transferred to OKW (from BCV) because they were overbooked and they were the odd person out because they didn't own there so they were placed in their home resort. This type of situation is one of several reasons that I believe DVC should not have done away with the request priority system. With that in place the issue of who was getting bumped was set by their booking timing rather than being somewhat arbitrary.
