Help on getting credit- airfare just went down on SWA

Discussion in 'Transportation' started by pokeysmom, May 21, 2003.

  1. pokeysmom

    pokeysmom Mouseketeer

    Joined:
    Jul 30, 2001
    Messages:
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    Airfare on SWA just went down again from KC to mco and I already bought my tickets, What a wonderful problem, please tell me what to do to get a credit!
     
  2. alexturner74

    alexturner74 Mouseketeer

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    Jan 30, 2003
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    Call SWA.
     
  3. Luckymommyx2

    Luckymommyx2 <font color=green>Je parle francais, et tu<br><fon

    Joined:
    Jun 20, 2002
    Messages:
    10,689
    You can also take care of it on-line but calling SWA is easier. I did this once already and the only bad thing is that you have to use the credit within one year of the original purchase of the tickets. I highly doubt that we will so I plan on calling them after my trip and seeing if they will credit my credit card. Good luck!
     
  4. DoeWDW

    DoeWDW I've been a bit naughty since you've been away

    Joined:
    Mar 13, 2002
    Messages:
    8,165
    Call SWA. They will give you a credit on account if they can book the seats at the cheaper fare. You must use this credit within one year of the date you originally booked.

    FYI - we had a credit with SWA - we chose not to fly a week after the Sept. 11th tragedies. We could not use the credit within a year, so I called SWA. They explained how someone else could use the credit toward a ticket, and the information that person would need to prove they were allowed to use it. In this case, my brother used the credit for a trip he had to make, so the money did not go to waste.

    Good luck!
     

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