Help dialing mobiles from the US

[LisaAJ]

Can anyone direct me how to call an Australian mobile (with international roaming) from a U.S. mobile?

We got a prepaid mobile card for while we are here but I can't call/text my husband who has international roaming on his Australian mobile.

Anyone know what I have to dial?

 

[jevs]

Try using the aust country codes in front of the number, don't know if it will work but worth a shot.

 

[PrincessInOz]

You need to dial the mobile number as follows:

0011 61 xxx xxx xxx

Drop the 0 in front of the Australian mobile number and just use the last nine digits.




Hope it works. Does your prepaid card allow you to make international calls?

 

[LisaAJ]

Thanks guys. Princess in Oz, I tried that and it says not delivered. Tried several combinations but nothing is working I can text Australian numbers just fine but just not hubby who is here!

 

[Luisa]

I always left the 0011 off - just dialled it as +614 etc, it wouldn't work without the +

 

[PrincessInOz]

Thanks guys. Princess in Oz, I tried that and it says not delivered. Tried several combinations but nothing is working I can text Australian numbers just fine but just not hubby who is here!

D'oh! The caffeine just hit my brain cells.

Did you use 011 or a '+' instead of 0011? 0011 is the Australian international dial code. I think it is 011 for the US. Otherwise, just put '+ 61 xxx...' as the number and I hope that works! I checked the numbers in my cell phone and that's what I have.

Otherwise, just try the Australian mobile number straight. Maybe your service provider will take the rest into account.

 

[LisaAJ]

Still no luck Tried so many combinations I'm confused!! I should just be able to reply to a text he has sent me right? There's obviously something wrong. Thinking we may have to get a cheap SIM card for another phone we brought just so we can text each other when we get separated.

 

[elphaba91]

To call it should be 011614xxxxxxxx
To text it should be +614xxxxxxxx
Looking at Telstra's instructions for their international roaming, it would also be worth trying +614xxxxxxxx for calls too.

 

[LisaAJ]

Thanks elphaba but we tried all of those!! Spent an hour in T-mobile today and they couldn't help. They seemed to think it was an issue with his VPN? We ended up getting another prepaid account using a spare phone we brought.