Help! Credit card question

Discussion in 'Disney Resorts' started by DJSMOM, Dec 31, 2012.

  1. DJSMOM

    DJSMOM Mouseketeer

    Joined:
    Apr 5, 2006
    Messages:
    198
    My DH credit card statement came today with a charge for $910 posted on 11/30. We were at AKL Kidani on rented points in the beginning of October. He is the only one on the card so I can not call to find where the charge originated myself and he has something else he needs to worry about tonight. We had the dining plan which I paid for with that card through DVC guest services a few weeks before we went. is it possible our incidentals were just posted on 11/30 although we checked out on 10/13? there are no other unusual charges so not too worried about fraud but also don't want to be double billed. if I need to find out since we rented points, do I need to have the owner we rented from question guest services?

    Edit:Just checked pricing for dining plan and for our stay the bill was about $800 so I guess the real question is would it take 6 weeks to bill for our incidentals?

    Any input appreciated.
     
  2. bumbershoot

    bumbershoot DIS Veteran

    Joined:
    Mar 5, 2007
    Messages:
    57,695
    Were you already charged? Do you have the invoice from checkout? An AKL CM told the lady in front of me that there is a phone number on the invoice if you have questions.
     
  3. DisneyMom2Boyz

    DisneyMom2Boyz Mouseketeer

    Joined:
    Jan 4, 2012
    Messages:
    170
    I don't know anything about DVC but, if you call your credit card company if your husband can be on the phone for a few minutes to answer confidential info and tells them he gives you permission to discuss his account they should. I've done this for a balance transfer on my husbands credit card. Maybe this can help you get an answer rightaway and a description of charges. Hope this helps.
     

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