I ate there 3 times last week. Twice we didn't have any trouble, but last Fri. night the place was packed! My husband asked if our HRH club key card would help to get us seated faster and they said "NO". Then I gave them my Hard Rock Membership card I got after being on these boards for awhile, and they said "You'll be seated in 5 minutes!", and we were! There were 7 of us! It also gave us $10 credit! It was free at the time I got it but I'm sure there is a fee now. Thats why I love these boards! There would of been a 45 min. wait without the card!