Hope this is the right place for this. We are renting points from one of the big points rental companies. We currently have 3 rooms booked for a week in May. Last weekend, my DS and his GF have decided to join us. We were unable to book them a room for the whole week due to availability, but managed to secure a 4th room for them for all but the first 2 nights.
We asked that they be added into our existing reservation for the two nights that they'll be staying with us, and we were told by the customer service at the rental company that they can't do that because it would require them to show on multiple reservations at once, which is against Disney policy.
Does anyone have any idea if it's possible that we can get them added to the first two nights? These are room only reservations, and they would fit legally in our rooms wrt number of guests in a room. Since I am just a renter, I can't call member services directly, and the rental company is refusing to budge. My only real reason for it at this point is to get them Magical Express from the airport, but worst case I will pay for a cab or something for them.
Just curious if anyone had any thoughts/advice.
Thanks,
Mike
We asked that they be added into our existing reservation for the two nights that they'll be staying with us, and we were told by the customer service at the rental company that they can't do that because it would require them to show on multiple reservations at once, which is against Disney policy.
Does anyone have any idea if it's possible that we can get them added to the first two nights? These are room only reservations, and they would fit legally in our rooms wrt number of guests in a room. Since I am just a renter, I can't call member services directly, and the rental company is refusing to budge. My only real reason for it at this point is to get them Magical Express from the airport, but worst case I will pay for a cab or something for them.
Just curious if anyone had any thoughts/advice.
Thanks,
Mike