Leia's Mom
Goofy Runner
- Joined
- Sep 6, 2001
I know it was helpful for me to see reviews, so I thought I would pay it back.
We have been at the Fort for spring break. We booked a cart in the fall with Kenny. Experience has been fantastic all the way around.
Kenny's work is more person to person. From my experience, I would not anticipate that you will get a lot of e-mails. Not having a ton of written confirmations may worry some folk; however, Kenny always called me back when I left a message. My cart was where it was meant to be and in good condition. It was slightly better than the Disney carts (had a rain cover and it seemed to have a better battery).
I needed to change my exit time, and Kenny was on the phone with me on a Friday night figuring out how to make it work for me with a wonderful attitude of customer service. I would not hesitate to use him again.
I hope this is helpful to someone.
Amy
We have been at the Fort for spring break. We booked a cart in the fall with Kenny. Experience has been fantastic all the way around.
Kenny's work is more person to person. From my experience, I would not anticipate that you will get a lot of e-mails. Not having a ton of written confirmations may worry some folk; however, Kenny always called me back when I left a message. My cart was where it was meant to be and in good condition. It was slightly better than the Disney carts (had a rain cover and it seemed to have a better battery).
I needed to change my exit time, and Kenny was on the phone with me on a Friday night figuring out how to make it work for me with a wonderful attitude of customer service. I would not hesitate to use him again.
I hope this is helpful to someone.
Amy