Rupert B Puppenstein
DIS Veteran
- Joined
- Sep 1, 2009
I so wish I knew this a couple of days ago when we HAD to stay over because of car trouble in Toronto. I have the papers in the car, and when I called and asked about the family & friend rate, they acted like I was crazy! So I paid rack rate of $169 for the night!
AAAACK, not cool!
Ouch! I hope you can get reimbursement from your insurance company! I must admit that even though I work for the company, there are some rates I will never pay to stay at one of our brands and that is definitely one of them. I stay at competitors in that situation but sometimes you don't have a choice.