For a full week the wdw website cannot retieve my dining reservations

Discussion in 'Disney Dining Reservations' started by newfiegirl, Apr 8, 2013.

  1. newfiegirl

    newfiegirl Hello Mickey!

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    I made my reservations last Tuesday, but the sire cannot retrieve them. Anyone have suggestions on what to do?
     
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  3. Miniefan

    Miniefan DIS Veteran

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    You should have gotten an email confirmation for each reservation made, check your email and your spam folder. If you still can't find it call disney dining and double check!:thumbsup2
     
  4. newfiegirl

    newfiegirl Hello Mickey!

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    I get the email, but it will not show up on the wdw page.
     
  5. Miniefan

    Miniefan DIS Veteran

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    make sure you are signed in to your disney account. Are you looking them up with the actual confirmation number or by logging in to your account?
     
  6. newfiegirl

    newfiegirl Hello Mickey!

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    putting in my confirmation number, not working
     
  7. minnie mum

    minnie mum Unapologetic Disney Fan(atic)

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    As long as you have your confirmation numbers (write them down and bring them with you) you're fine.
     
  8. DESKRoberts

    DESKRoberts Mouseketeer

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    That happened to me in September on the old system, they were there for a while, but then they all disappeared. I couldn't see them for a few weeks, so I finally called. After I called, they all showed up online again.
     
  9. cwhite92

    cwhite92 DCP Alum 2011

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    They are having issues with people being able to see their reservations!
     
  10. AmyB2006

    AmyB2006 I'd rather be in Disney!

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    Disney's new website is a trainwreck. It clearly wasn't ready to go online, and they should have tested it more.

    Anyway, as others have said, if you have your confirmation numbers, you're fine. Your reservations are there. I would just try periodically to use the new site, eventually it'll work. maybe. LOL
     
  11. newfiegirl

    newfiegirl Hello Mickey!

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    what is the new site? web address please
     
  12. aaarcher86

    aaarcher86 DIS Veteran

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    Just type in www.waltdisneyworld.com and it redirects you. It's not a special website. Some people just have luck bringing up the old website formatting.
     
  13. Ron from Michigan

    Ron from Michigan DIS Veteran

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    For our trip last month it would not pull up our ADR's for weeks before our trip. They could not even pull them up when we arrived at our resort. It'a good thing I kept all the e-mails when I made our reservations.
     
  14. newfiegirl

    newfiegirl Hello Mickey!

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    i called the dining number and they could not get the reservations retrieved, then I called the tech number and still no luck. now what. i know i have dining reservations made but they are not linking to my reservations.
     
  15. suemom2kay

    suemom2kay DIS Veteran

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    I would call Disney Dining back. If they can't retrieve them, have the CM re-book them. When is your trip?
     
  16. newfiegirl

    newfiegirl Hello Mickey!

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    trip is june..
     
  17. minnie mum

    minnie mum Unapologetic Disney Fan(atic)

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    If you have read many of the threads regarding the new computer system, you know that they have been having nothing but problems since it went live. And as many other posters have said- don't worry about it. The system is not reliable at this time, so stop worrying about linking your reservations.

    Print off your confirmation emails for your resort and your dining. Bring them with you. You'll be fine.
     

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