From WDW Website:
Guests with Disabilities Frequently Asked Questions
Q.
What services are available for Guests unable to tolerate long waits at attractions due to their disabilities?
A.
Walt Disney World theme parks provide numerous accommodations for Guests with disabilities, including our Disability Access Service Card.
The Disability Access Service Card allows Guests with disabilitiesas well as an allotted number of people from his or her partyto schedule a return time at a specific attraction that is comparable to the wait time when they first arrive at that attraction.
Guests who wish to utilize this service can do so by visiting the Guest Relations Lobby located near the entrance of each of the 4 theme parks.
To learn more about the Disability Access Service Card, please download the official guide in PDF format.
Q.
What accommodations exist for Guests with hearing disabilities?
A.
Walt Disney World Resort theme parks provide numerous accommodations for Guests with hearing disabilities.
Some examples of accommodations that we offer include Assistive Listening systems, Reflective Captioning, Sign Language interpretation, Text Typewriter telephones, Handheld Captioning, Video Captioning and written aids.
Q.
What accommodations exist for Guests with disabilities at Disney Resort hotels?
A.
Walt Disney World Resort hotels provide numerous accommodations for Guests with mobility disabilities, Guests with visual disabilities and Guests with hearing disabilities.
Some examples of accommodations that we offer in our Resort hotels include wheelchair-accessible bathrooms, wheelchair-accessible ramps and elevators, rooms designed for the hearing impaired Guests and rooms that accommodate service animals.
Magical wishes for your vacation!
Kate