Hi Everyone
Sorry I have not posted before, but for some reason the Disboard did not like my netbook that I took with me on holiday, and would not let me sign on or even change my password etc....so of course this meant i could not post anything until now !!! .
Back home in the UK .....so I'm able to sign back on here again.
I'd just like to say a big thank you for all our FE gifts too - the kids, especially Vyrnwy absolutely loved the whole thing and had so much fun out of finding them, and playing with them !!
We had never done one before, or the ladies lunch, but now I think we have been converted !!It was truly lovely meeting you all.
Sorry, I could not find you all for the photo ...I went to the Promenade Lounge at 7.45pm but there was no sign...was the venue changed ????
Not to worry,
I have some great photos of the lunch and will get them posted on here soon.... that was one of the highlights of my trip !! Great fun !
I am dismayed to hear about the poor compensation by DCL
... I haven't seen any refund yet, but it doesn't look as though it is going to be generous when you consider we missed a whole day, endured a total of 3.5 hours queuing in lines just to get information/park tickets/basic food, missed a whole port and when we should have been enjoying free 5* dining and continuous entertainment for us and the kids.
I will be further mad if I get my claim rejected for the hire car we had to keep and other assorted expenses (tolls, additional gas, hotel parking, internet at the hotel, additional fod costs etc. ).
We had no choice but to keep our hire car as the number/weight of pieces of hand luggage we had (and most importantly the fact some contained alcohol which correct me, is not allowed in the parks !) meant we could not possibly take their bus transfer option from the port, and carry hand luggage with us to the park.
Yes, we had our own trip insurance which we could have used but now we are in a halfway house as far as any claim goes, as Disney have paid our hotel expenses, and some items - looking back now, if I'd known how penny pinching (sorry cent pinching) they were going to be I would much rather have used my own trip insurance, and stayed where we liked, and spent what we needed ....but at the time DCL did not have the information on what was going to happen to us re boarding the ship, and we felt we had no choice but to do what they instructed (we did not get half the information that others got as it was)...we had no contact with them at the hotel (no letter that others apparently got) infact had to ring/email DCL for information ourselves - why were there no reps at the hotels until 9am on the day of departure ? This, coupled with no communication on the first day, before we drove all the way down to the port has really made me angry - what a waste of our day when they knew full well the ship wasn't there !!
I'm also going to ask them for our so called perk of free Epcot tickets to be replaced since we
HAD to use them to gain entry into the park to get information - Infact
all we used them for was for standing in a massive queues three times......and I'm not even talking about the rides (which were 120 mins for most) but just to get information, and some basic food provisions for lunch ! So much for a free day at the park.... no such luck considering our fruitless journey to the port meant we did not arrive at Epcot till 12.30pm in anycase - and given the crowds / queues we could not wait to leave there fast enough !!! Also, some people on the Disboards were talking about them laying on a "free party" ...some "party" when you get to queue for over an hour (and we were near the front !) just to be told what hotel you were in for the night ! Besides we were never told there was a "party "?? - just some films & refreshments for the kids, while they waited fo us.
I'm going to be giving a full account of exactly what I think of the "Disney Difference" on the main board here, and to Disney themselves, shortly and would encorouge you to do the same......more I look back the less and less impressed with Disney I am over this !!!
Yes, it was weather that prevented the Magic from returning to port on tme but at the end of the day, they did not supply a seven day cruise I paid for, only a six day one, and managed to completely ruin a whole day of our holiday too.
Under the circumstance a 13% refund, when they claimed they were give a 20% one is disgusting !