Exchange gifts received in stateroom?

Discussion in 'Disney Cruise Line Forum' started by Wendy&Grumpy, Apr 11, 2012.

  1. Wendy&Grumpy

    Wendy&Grumpy DIS Veteran

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    Has anyone ever exchanged a gift they received in their stateroom?

    DH's boss gives us champagne, which DH does not drink. We've been bringing it home to share with friends, but it seems we're not supposed to be taking it off the ship. :confused3

    I'm wondering if we would be able to exchange it towards a wine package... has anyone ever done this?
     
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  3. kcashner

    kcashner DIS Veteran

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    Your Customs allowance allows you to bring off one bottle (unopened) for each adult in your party. There is a size limitation to the bottle. The details of the customs allowance will be reviewed in the CM's disembarkation talk as well as in the letter you will get in your stateroom. So if you choose to bring it home, you may do so.

    No experience with exchanging a gift.
     
  4. Gigi22

    Gigi22 DIS Veteran

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    I know you can return items purchased from DCL--I returned a duplicate gift we were sent. Not sure about exchanging--do you know if the champagne was purchased from DCL, or from another source?
     
  5. Wendy&Grumpy

    Wendy&Grumpy DIS Veteran

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    He orders it from Disney - onboard gifts and amenities.
     
  6. Wendy&Grumpy

    Wendy&Grumpy DIS Veteran

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    Called DCL this morning.

    Nothing they can do ahead of time as the champagne is part of a "package from another company" (? it's ordered through them?).

    CM said to try onboard, they might be able to give us credit for the champagne there.

    I'll report back after our cruise for anyone with the same question. :thumbsup2
     

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