Howdy, all! I must have somehow unsubscribed from notifications on this post, because I didn't get an email saying anyone had replied! So sorry!
First thing: Good news -- Dmitry says that
our Disney GCs have no expiration and they don't lose value over time.
Okeydoke, now, new questions!:
B&Bforever, I'm sorry you're having trouble with the tasks! Are you from Canada by any chance? It may be that the tasks are country-specific... they can tell by your IP address. I don't know if I've done any of the tasks myself, so I don't have any personal experience, and that's all I can think of. I'll ask Dmitry if he has any other ideas why you'd never be able to qualify. I'm sorry I don't have a firm answer for you now but I will find out!
sophie832, if you get the same survey through another router, and it actually lets you past the screener and into the full survey, we don't have any way of knowing that you did it elsewhere and I don't think that router would know, either. I mean, it becomes kind of a moral dilemma - completing it twice would slightly skew the results of the company paying for consumer opinions, but in terms of violating QR's rules, it wouldn't. You could always answer from the perspective of your spouse or actually have your spouse complete the survey.
Disney*Dreamer, I am REALLY unhappy to hear that someone in our support staff responded to you with anything less than polite professionalism. I apologize and will talk to the two people doing support to let them know this isn't acceptable. They do deal with a LOT of cheaters, a lot of folks from foreign countries (I guess US dollars are worth a LOT in their currency so it's worth it for them to try to sneak through... but the survey companies get ticked off at us for not having better quality control), and this gets frustrating for the support folks sometimes... but there's no excuse for being rude, and again, I sincerely apologize.
I know that sharing accounts with a spouse is actually the preferred way of handling things, vs. having two accounts in the household (also answering your question, here,
sophie832), because of what
Disney Addicted pointed out -- that
many activities on QR are limited to a certain number per IP address. The culprit here that triggered that warning message may be that the quality control checks they recently put in place are cross-referencing your answers to your profiler.
If so, the way around this is to change your profiler. Let's say you try and try but can only get in 3 of the 5 max allowed SI surveys in a day. Hubby wants to give it a shot. Have him change the profiler to his information, and let him see if he has better luck. Just remember the daily limit, so he could only do a max of 2.
Once the profiler is changed to his profile, if he has any quality control questions and he replies that he's male, the system won't look at your profiler and go, no, you're a woman, you're cheating.
Just remember to change the profiler back to your info before you give it a go again!
If you give this method a try (changing the profiler before letting the hubby try surveys) and you get another warning message, please email me directly or PM me here, and I'll get your account reactivated and explain to Dmitry what's up. But I'm 99% sure that'll avoid the warning being triggered.
Please note what
ValpoCory added (new info to me; and thanks very much for sharing this!): if you're doing surveys through the emails that offer $.01 for attempting, the security question will ask your gender and it MUST match up with whatever your profiler currently says.
Disney Addicted, regarding having different IP addresses going through a router: are you positive about that? Because I've heard about a whole lot of people getting booted from another to-remain-unnamed points-based rewards program because membership was limited to one account per IP, and it was husbands and wives using different computers through the same router.
Just not sure how this works on QR (again, shopping is my field of expertise), but I'll ask Dmitry how QR determines if it's multiple accounts per IP. I'd think that if there were two distinct IPs, it would be okay for spouses to have their own accounts and their own individual daily limits for surveys.
sophie832, that's a good question -- why do we sometimes ask you to send in your order confirmation email for credit, and yet it credits automatically? No, there isn't a secondary reward you're missing out on there, sorry! (Would be nice though! hehe) We put this in the merchant's description sometimes when we've had a problematic history with that merchant autocrediting. Groupon and Disney, and some others (like Aeropostale and Dick's Sporting Goods) just are iffy about automatically posting to your (and our) accounts. So rather than have you miss out on cashback for those purchases, or not realize something was missing for weeks, we'd rather ask you up front for the confirmation mail for those stores. Maybe we won't need it and it'll autocredit fine. But if it doesn't, we'll already have all the info we need to submit a transaction inquiry with the merchant (date ordered, order number, amount charged after coupons and before tax, whether any coupon codes were used, etc).
And just as a reminder, or as a new but important piece of info for our newbies:
if you're shopping through QR and you use a coupon code you obtained from an email newsletter or another website like a coupon site, you risk not getting cashback from QR. Some coupon codes are issued to one specific website, or are exclusive to email subscribers. When you use those, the merchant says, "Hey, this person wouldn't have placed the order had it not been for this coupon, so QR doesn't deserve sales commission on it." And when we don't get sales commission, we don't have anything to share with you.
So if you're going to place an order and you don't see a coupon listed on QR, or if you've seen a coupon on another site and you're wondering if QR has access to a similar or better discount, please email me before ordering and I'd be happy to see what we have available that won't void cashback. I'm online most of the day and can get back with you within a couple of hours if not immediately.
Thanks to all for your questions and I'll check on those couple of things with Dmitry and get back with y'all! Thank you for being active members of QR and hit me with any other questions you may have!