EEKS! Check your confirmation letter!!!

Discussion in 'Disney Resorts' started by susy, May 2, 2005.

  1. susy

    susy Guest

    I've never had this before. I just happened to glance at our letter (on the frig) last night. In tiny letters under where it shows what they've received, it says: Remaining package amount is $738.29 is due by 05/05/05***No additional notices will be sent.

    I have the passholder room only offer. On the back it still has the 5 day cancel policy.

    we don't check in until 5/26.

    both times I called (for the original ressie and then to modify with the ap rate), I was told balance is due at check-in.

    I am calling this morning. Good thing I saw this as today is 5/2!!!!!!
     
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  3. DebbieB

    DebbieB DIS Veteran

    Joined:
    Aug 24, 1999
    Messages:
    47,813
    Others have posted about this, it was a mistake. Give them a call to confirm.
     
  4. golfgal

    golfgal DIS Cast Member<br><font color=green>When did vacu

    Joined:
    Nov 27, 2004
    Messages:
    33,059
    They are having issues with their computer system. I have been sent 3 different confirmation letters, including the really official one with the luggage tags and they all still list us with a 6th night at the 5 night price. They tell me that we are booked for 5 nights when I call. We will see. If, when we check in and they still have us for 6 nights, we will stay for 6 nights (we were planning a trip to the coast after Disney so we don't fly out for several days). I will just change the reservation at that hotel.
     
  5. DawnCt1

    DawnCt1 <font color=red>I had to wonder what "holiday" he

    Joined:
    May 17, 2004
    Messages:
    30,113
    That problem has been happening for years.
     

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