mayaflysmama
Earning My Ears
- Joined
- Mar 13, 2011
We are going to WDW in December and staying at the Dolphin for the first time. My daughter is on IV nutrition as well as several IV medications that will need to be shipped from our pharmacy every couple of days due to stability. Last year we stayed at POP and had no issues with them putting boxes in the fridge and our picking them up each evening. When I called the Dolphin to ask about the best way to go about this delivery as well as oxygen delivery I was told there would be a $10 charge for each 50# box. This will add about $70 to our trip! I understand they charge for packages since it is a convention hotel, but it is all medication and shipped direct from the pharmacy and the oxygen delivered by home care company. Can they do this? I know very little about ADA and typically just roll with things, but it is already a stretch to stay there, but a stretch we are making for the walking convenience with a wheelchair. Just curious if I should try to talk to someone else at Dolphin about this or have any basis for feeling like this is an over the top charge (I would understand if it was groceries or other items I'd shipped)
Thanks in advance for your thoughts.
Thanks in advance for your thoughts.