Not at all! Happy to help.
We ordered the sandwich in the evening, likely during the dinner rush at Ale & Compass. It was a busy time at the resort, Spring Break and Easter week. The resort and restaurants were hopping. The cast member taking the order did take time to make sure everything was correct. She rang up my order on the computer register but had another cast member take a handwritten order ticket over to Ale & Compass. She explained to me that their sandwich press or flat top at The Market was not gluten-free certified, so it had to be prepared over there. She also offered the option of GF waffles if we wanted food in a hurry, as they made those right there in their open kitchen. I declined, and was really excited to share the GF Cuban Sandwich with my DS11. She said it would take about 20 minutes, and the overall experience was great. She was so kind. We walked over to Stormalong Bay and found a table and chairs in the pool area, then walked back to pick up our order. We did not get a pager, but can't remember if one was offered and I declined? Memory fails me there. We would get a pager for food orders at Hurricane Hanna's.
Sadly, the sandwich was not that great. I assumed, since they offered a GF version, that it would be served on a GF Cuban-style roll. It was not, and instead was on untoasted GF white sandwich bread. Not the greatest. I was too tired to go back to A&C to ask that it be toasted or pressed.
During this trip, we mostly mobile-ordered breakfast from The Marketplace at Beach Club. One time the waffles were slightly burnt, but other than that, perfection. Since I mobile ordered from the comfort of my hotel bed, I did not talk to the chef. They also have an open kitchen set up, so would be easy to ask to speak with the chef in charge of the allergy friendly items.
