Thank you. Do you know if they are adding anything or just general refurb? I called to book May and was told I didn't want POR bec of pool.
It is interesting how awful your housekeeping was. It sounds to me like it is dependent upon the specific "housekeeper". I read on here about some housekeeping issues (exactly like those listed here), so I was a little worried going into our Dec. trip. However, we experienced top notch housekeeping...always had plenty + lots of extra toiletries, plenty of towels, very clean room, extra trash cans, super cute and creative towel animals almost every single day, etc.) If I am recalling correctly, the ppl who have had housekeeping issues have stayed in AB. We stayed in the Mansions (Royal Room). I am guessing they have different housekeepers for different areas. Perhaps the ppl who are having the issues, should let someone at the front desk know, since I am guessing that's the only way they'd learn about it (unless they are reading here ;-). Sorry you didn't have a great house keeping experience, but glad you didn't let it ruin your trip!
Thank you. Yes we used the South Depot. They were very accurate to within 5 minutes. There was also a castmember at the bus stop asking people what bus they were waiting for. The buses transport went very smoothly except for the night we were so tired & got off at the West Depot & didn't know where we were! Haha!
We arrived between 10:00 and 10:30 pm and received all of our requests (proximity to foot bridge and bus stop, top floor, corner room, late check out (got 1:00 check out) and upgrade to river view (from paid garden view RR)..corner room provided river view out one window and garden view out other window
. I did both online check-in and sent the fax...then followed the fax up with a phone call to make sure they received the fax. When I called, the CM said, "Yes, I see your requests and they have been granted."...and that was about 3 days before we arrived. If I am recalling correctly, with the online check-in, you note your flight information (assuming you're flying) and approximate time you will be arriving at the resort...That way, they at least have a heads up that you're coming in late. I would guess that would give a better chance of receiving requests bc they don't necessarily have to have that room ready by the official check in time? Also, if I recall correctly, Andre mentioned avoiding Sundays and Mondays for faxes if possible. I sent ours on a Saturday for a Thursday night check in. Good luck, and have a great trip!!!
Fax # was 407-934-5777. I looked on Andre's Port Orleans website for the number to call. The CM who answered the phone connected me to another CM, who is the one who confirmed they received the requests and they were granted. Honestly, he said it so quickly that my brain only registered that they received the requests. As soon as I hung up I processed that he said they were granted...Then I felt bad for not being more thankful on the phone! I sent the fax on Saturday afternoon, and I believe I called to check on the fax on Monday evening. I did online registration about as soon as I was able (thinking about 28 days prior to arrival..noted my requests there, but you're not able to do all the requests there that I wanted...such as top floor). Good luck!
I'm liking this song a lot! Such a happy beat! (As mentioned on Andre's site) Joe Avery (Instrumental) · Preservation Hall Jazz Band
