FWIW, I don't know who you are referring to as I also posted a review a page back but I just want to reiterate that bus service was good for me. I was there for 10 days and used the busses a lot. I see in my post I estimated that I rode the busses 25 times, well that is a pretty low estimate. I stayed for 10 days and I would say I used them 4 times a day (once going to the park, back to the resort at like 230- 3 pm, then back to the parks for the evening and back to the resort at night) So only having 3 bad instances is really good, kind of what I was trying to say in my original post. And one of them was just because the driver didn't really know what he was doing. I didn't have to stand much either, but I also don't go to the parks at rope drop. I usually arrived at the bus stop at 10:30-11 am. Again I wasn't exactly sure if you were referring to my post or not, but I wanted to clarify my comments anyway as when I read back on them it did seem like I was focusing more on the "bad" occasions...
I also had extremely good luck at the end of the night, either the Riverside bus was waiting for me or it pulled up within 5 minutes.