Hello everyone!
We just got back from our trip and the resort was lovely! I did online check in and got to the resort around 1:30. Check in was quick and painless and our room was ready. We stayed at Cabanas 8A. We were close to the main pool and about a five min walk from El Centro.
The room was very nice! It was clean and comfy. It's defiantly time for the bathrooms to get a refurb but it wasn't something that ruined our stay. You could just tell that it was a little out dated. Mousekeeping was fine. We always came back to a clean room and towels.
We were close to Bus stop 4 and never waited more then 10 mins for a bus. They came around roughly every 10-15 mins. So when one bus came the others weren't far behind it.
The pool was nice. It never got really crowded anytime we stopped by, just too many people for our taste (young couple no children). We were able to get in the hot tub once, and it was more like a warm tub. Not hot at all. It was just warm enough to feel ok but not hot.
Pepper Market was nice. We enjoyed the food very much! Everything we tried was good! The process of getting of your food can be a pain if it's crowded, however. The cast members there were good expect one that had been moved from her station. She was clearly out of her element and got snappy at the guests when they asked questions about the food. Other then that, everything was ok. We also ate at the Maya Grill. The food and the staff were very good!
The last couple of days we were there, there was a convention and some high school sports teams that arrived. We had no trouble with them. The high schools we encountered were polite and even congratulated us about our anniversary! So that was a pleasant surprise!
The front desk staff was friendly and helpful. I had to visit a few times to pay off the room with several methods of payments. They didn't rush me or act annoyed, which made me feel better.
One night when we got back to the room, we found a very strange pizza ad from Two Italians Pizza under the room. It talked about not believing "propaganda" you have heard about them and they do not steal credit card numbers. It's all a scheme to shut down ma and pop stores. Crazy stuff! I knew that this was unlike Disney to advertise outside business so the next night I mentioned it to the front desk staff. They were shocked and apologized and asked if I could bring it to them whenever I could. I went back to the room and brought it back. They told me that they have had issues with credit card scams with some pizza places. Guest call and place an order, give their credit card number and never get a pizza!! They told me that they only endorse Poppa Johns, Dominos, and Pizza Hut. And whenever it comes the guests have to meet them in the lobby. So be careful if you come across something like that at Disney's Resorts!
Other then that, we had a wonderful trip! The resort is beautiful and I would stay again!
Hi! We also just returned from our trip and I wanted to share a few thoughts. We were there Sat. 11/15 to 11/22. I had requested Cabanas, top floor. When checking in, the CM kind of felt bad because she said that neither of my requests were met. We were in Ranchos (6B), bottom floor. She told me that the longer the stay, the harder it is to meet requests, but if we tried it and didn't like it, we could see if we could be moved in a day or two. She showed us the map and said we were close to the main pool and that they were now serving breakfast at Siestas (the pool snack bar), so that was a plus. We were fine with our location. As other PPs have mentioned, it was not a long walk to El Centro. The quiet pool was very close too, but we never used any pool. We did walk to the main pool for drink refills a few times in the afternoon. I liked being on the bottom floor. Only startled from sleep once when someone above us must have dropped something and it made a loud bang! We were in the hallway with the elevator, and the ding of the door could get a little annoying. I imagine at busy times, it might bother me.
We had breakfast in the room all days except our check out day when we went to Pepper Market which was more crowded than we'd seen it for lunch, but only a couple people in line. We also had lunch twice and dinner once at PM. Between the two of us, we had the chicken, ribs, salads, burgers. Everything was good. Desserts were good too.
It was very quiet at the resort. It sounded like the people who were checking in next door to us our first night had a problem because I think we heard maintenance in their room around midnight, then all went quiet. I think they moved. The Privacy sign was on the door until Thursday, when someone else checked in. We also saw a lot of teen girls sports groups starting Thursday. Mon-Thursday it was really quiet at the resort! We rented a car and from Mon. to Thurs. the parking lot had very few cars. We never used the bus service, so I can't comment on it, but I never saw a lot of people waiting for buses.
Christmas decor went up overnight Friday into Saturday. I'm glad I got to see it before leaving. I was kind of surprised that the resorts we visited did not have the Christmas decorations up. The gingerbread house was up at Cont. and GF, and the train garden was up at YC, but there was nothing else that we saw. I talked to Teena at BC on Monday night and she said that the order that resorts get decorated is done by lottery and the BC is supposed to be last -the Tuesday before Thanksgiving. The bakers were hoping to at least get the gingerbread display up earlier. I've learned that I'd rather visit after Thanksgiving in the future to get the full Christmas experience!
The 20% off coupons started showing up on CS restaurants receipts mid-week. We got two from Sunshine Seasons. These are good at certain locations before 1:00. (Mousegears, Emporium, World of Disney etc.).
Overall, we liked CSR, but DH and I decided it is not our favorite. We've been to POP, BC, CBR, POFQ. While the resort was very pretty, the rooms clean and nice, and the people friendly, I think for us it was just a theme thing--we like the theme at the other resorts a bit better. We also didn't take advantage of much at the resort since we were so busy going to parks. We'd stay here again if it means getting FD or a good discount that can't be had elsewhere. Also, keep in mind that we are two 50ish adults without the kids this time. I think kids would love the pool and dig site. We are hoping to try POR next time since that's the only mod we haven't experienced yet.
Oh, we also got the pizza flyers twice during our stay. I'm not sure how the people get on property to distribute them since it's gated entry, but they've found a way!
Another quick comment: If you want the half gallon milk, you'll need to get it from Panchito's gift shop. There's a frig in the back with cold drinks. That's the only place I saw the 1/2 gallons.
If you pin trade, ask to see the pinata at the back of the gift shop.
I think that's it for now! I'm happy to answer questions if I can!