Forgot to mention - my In laws booked a LM room through AAA for one night. They live in FL in the winter and were just coming up for one day to see us (well, the grandkids ) They got a call from AAA a few weeks before to say they could upgrade to a suite for x amount - FIL said no way. The next day they got a call saying they had been upgraded to a suite for free. Of course they were in a Cars suite which was across the resort from us so we didn't really see them... But I'll put that out there to see if it works for anyone else.