pollypineapple8
Mouseketeer
- Joined
- Mar 28, 2013
I got married 1 month ago at Disney Orlando and everything about it was a huge disappointment. Can anyone give me contact details where I can write a complaint.
Thanks
Thanks
I got married 1 month ago at Disney Orlando and everything about it was a huge disappointment. Can anyone give me contact details where I can write a complaint.
Thanks
My day was just 1 thing after another.
Firstly I did not get the full 1 hour photography I paid for. My Disney photographer left early. To make up for lost time I got my FIL to take us around the resort with my own camera. We were in the lobby of the Polynesian and were basically told to leave as another bride was arriving shortly and she would want "her moment" just like I had mine. Had I seen another bride coming I would have disappeared. Iam not that rude. Had I gotten my full photography package I would not have felt the need to take my own pics. Now I receive my email link to photos and there are 48 photos. FORTY EIGHT!!! Iam paying $500 for a CD of 48 photos! Iam furious!
There was an incident at 1900 park fare when we had dinner. My mum walked in human poo on the carpet in the restaurant. The staff cleared it away like it was nothing. But our appetite was ruined and we left.
The icing on the cake was that evening when we returned to our room and our in-room celebration never came. A week later and many emails and phone calls Disney finally send a gift to us on International drive, personalised towels, a bottle of bubbly non alco drink, a signed photo of mickey and minnie. And a lousy $50 refund! $50 dollars!!!
Unbelievable!
I suppose only the Wishes Brides get the red carpet treatment eh?
UPDATE - Disney Photography have agreed to cancel the disc and refund the $500, but thats it. A refund and a lousy apology. Nothing more to make up for the full hour I never got. Not happy at all. And if anybody knows where I can address a letter of complaint and who to I would be very grateful.