DCL Summer 2017 Megathread - Itineraries are out!

[Allabouthemouse]

Tried both the Castaway club number and main number...busy signals can't even get on hold.

Booo

 

[Ginamarie]

Geez- I put in my castaway number and got another busy signal!!

 

[lorimay]

Summer cruises, I think this is their busiest opening day booking time.

Keep trying.....
I wonder how many operators they have working

 

[Allabouthemouse]

My guess, is TA's got in first today........

I hope so

 

[keaster]

Geez- I put in my castaway number and got another busy signal!!

Me too asked me to enter my number then busy signal!

 

[dclpluto]

No one on yet? Pricing thread has nothing entered for prices

 

[jetskigrl]

Even though I have our TA calling, I am antsy (can you tell since I am lurking here?!). Wish DCL offered priciing when they release itineraries so they wouldn't get so many calls just for pricing.

That is what I dislike the most about the way they release these. I don't know for sure what to move my OBB to until I see prices. So my poor TA has to sit there and get pricing for multiple cruises, let me know and then call back after I decide. It would be so much easier if we knew the pricing the day before so that we could make a decision on the first phone call. It would reduce those wait times dramatically for everyone.

 

[karriemouse]

Me too! Cannot get a dial tone on either number...

Me too asked me to enter my number then busy signal!

 

[keaster]

No one on yet? Pricing thread has nothing entered for prices

I'm still getting busy signals! Even on the castaway club line I get to "please enter your castaway number" then goes to busy signal!!

I have to leave soon to take daughter school...then I have an hour before work so hopefully I'll get through!

 

[Doodledogs]

Costco told me they couldn't get through either and asked me to call back!

 

[Krissy22222]

Ditto about Costco

 

[lorimay]

WOW!

 

[dclpluto]

Think DCL phone operators are having a meeting.

 

[Ginamarie]

Blah- I have half an hour and then I need to be on the road anyway. This is not DCL's finest moment. I have done a lot of opening day bookings, but never had so many busy signals. And YES, it is not helpful that they don't release at least the opening day pricing- even if they just did it in an email to Castaway members. I'm not even sure we can swing the cruise I want, so they're doubly wasting my time.

 

[Krissy22222]

Yeah, so glad I woke up at 4:55!! Costco said to try back in 30 minutes

 

[Chirple]

I've been on hold for 22 minutes (since 8 am). I'm not a TA.

 

[dclpluto]

Costco told me they couldn't get through either and asked me to call back!

Costco=LOL

 

[dclpluto]

I've been on hold for 22 minutes (since 8 am). I'm not a TA.

Same here

 

[lorimay]

me too!

 

[Disney Obsession]

TAs are having trouble getting through, too