A co-worker of mine is going to WDW later this summer. It is their first visit ever to WDW. One member of her party has special needs. I explained to her the DAS card, how it works and how to get it. She then asked a question that stumped me, "How do we explain what help we'll need for [the DAS holder] if we've never been to WDW to know what issues we'll face." My only suggestion was to explain what issues DAS holder has had in situations that involved crowds, lines, etc. and the CM will just know what help you will need with the DAS at WDW. Any other suggestions ?