Just got back from WDW last night. Split stay at CSR and AKL. CSR was amazing. AKL wasn't. The resort was lovely...theming was great but it just wasn't for us. What we didn't like: roomed had a distinct smell...can't quite put my finger on it but it was not pleasant upon entereing; check-in was a mess - we were there early so they took our number and notified us when our room was ready...went back to the front desk to get the room number but they could not find our reservation...after about 10 minutes they found it but were puzzled as to why we were paged as the room was not ready so we waited again and were given another room that was on zebra trail...far away from the lobby and parking.
Quite a hike. Parking was a nightmare. After walking around the parks all day, we did not look forwaard to parking at the back of the parking lot and then having to hike to our room. Wish I had known to request a room close to the lobby. It seems like the parking lot gets very, very busy at supper time due to the popular restaurants. Made parking horrible. Boma was not to our liking either...just personal taste I'm sure. And the family in the room next to us was very, very loud. Every am starting around 6:30 the kids would start screaming...and I mean screaming. It was awful...considering we were celebrating our anniversary it just wasn't what we had hoped for. Also, there was no acknowledgement of our anniversary. Upon checking in at the CSR we were given a lovely unexpected upgrade and a complimentary champagne toast...just lovely. The pool was always very crowded. Could never find a lounge chair, unless it was in the back under shade. Pool got very cold under the shade. It's not fully open to the sun. Slide was a disappointment. And the insects. Makes sense with the animals around but wasn't something I thought of ahead of time. The beds were also hard...not nearly as comfortable as CSR...same deal with the bedding. Sorry to sound so dismal but the moderate CSR wins big time over the deluxe AKL. We will never pay the extra cash to stay deluxe again. Just our experience and personal opinion.
Quite a hike. Parking was a nightmare. After walking around the parks all day, we did not look forwaard to parking at the back of the parking lot and then having to hike to our room. Wish I had known to request a room close to the lobby. It seems like the parking lot gets very, very busy at supper time due to the popular restaurants. Made parking horrible. Boma was not to our liking either...just personal taste I'm sure. And the family in the room next to us was very, very loud. Every am starting around 6:30 the kids would start screaming...and I mean screaming. It was awful...considering we were celebrating our anniversary it just wasn't what we had hoped for. Also, there was no acknowledgement of our anniversary. Upon checking in at the CSR we were given a lovely unexpected upgrade and a complimentary champagne toast...just lovely. The pool was always very crowded. Could never find a lounge chair, unless it was in the back under shade. Pool got very cold under the shade. It's not fully open to the sun. Slide was a disappointment. And the insects. Makes sense with the animals around but wasn't something I thought of ahead of time. The beds were also hard...not nearly as comfortable as CSR...same deal with the bedding. Sorry to sound so dismal but the moderate CSR wins big time over the deluxe AKL. We will never pay the extra cash to stay deluxe again. Just our experience and personal opinion.