We did HAL southbound from Anchorage to Vancouver in May '06, on the Veendam. We LOVED Alaska, but the Veendam just didn't come up to any standard I had ever seen. Our room steward had to be asked every time we wanted anything, and one time when I had been resting in the room when he wanted to clean, and I came out later, he was very rude, saying that it wasn't his problem!
The dining room staff were rude and totally unaware that an order is to be made the way it's ordered. My DH and I have dietary restrictions, which we made HAL aware of before sailing, and every night we had to return our special meals because the server said, a little garlic won't kill you, to my very allergic DH. The food didn't come near the quality on
DCL either, and the general service in public areas was awful, with people sticking their nose in the air and walking off if you didn't order a drink. I also objected to having to pay extra for virtually everything, from oj at breakfast, to juice at dinner, to WAY overpriced pictures, and no cruise bundling of the pix.
Sorry to be so negative, I'm usually totally positive, but this was not a pleasant cruise for us as far as the ship went. Now when you talk about the destination.... different story! Alaska is so gorgeous that I almost never put down my camera, and got amazing shots with little effort. There is an excursion in Juneau where you go out with a professional photographer to take pix of whales, dolphins, and then walk in the rainforest to get land animals and plants. I can't praise our guide enough! He helped each of us to get the best shots with our cameras, and waited for anyone that wanted to spend a little more time at one place. We found some sea lions playing king of the mountain on a bouy with a bald eagle on top screaming every time the bouy tipped over. It was hysterical, and we were all taking dozens of pix, but he kept the boat moving so we would get the best background behind the action! I'd do that again in a heartbeat! There were so many things to see and do there that are so different, that we'd go again the minute Disney has a ship ready to go there!!!
BTW, the advice to get up early, take a nap, and stay up late WORKS! I got a lot more good shots by doing that...
auntrenae