Is this something new limo companies are doing? I actually think part of the fun (or surprise) using a limo company is having them stand there holding your name up. I am not familiar with the Orlando airport and for some reason these directions sound a bit confusing, or is it just me! This was in the email. YOU MUST CALL US UPON ARRIVING IN BAGGAGE CLAIM AREA AFTER YOU HAVE COLLECTED YOUR LUGGAGE. HAPPY LIMO DRIVER WILL NOT BE STANDING IN THE BAGGAGE CLAIM AREA UNLESS REQUESTED IN ADVANCE. ONCE YOU CALL OUR TOLL FREE NUMBER, THE DRIVER WILL ARRIVE AT A SPECIFIC PARKING SPACE NUMBER ON LEVEL-1 WITHIN 5-6 MINUTES. OUR DISPATCHER WILL DIRECT YOU TO A SPECIFIC PARKING SPACE NUMBER. PLEASE BE ADVISED THAT IF YOU MUST HAVE OUR DRIVER MEET YOU IN THE BAGGAGE CLAIM AREA THEN YOU WILL HAVE TO WAIT 20-25 MINUTES WHICH IS THE TIME IT WOULD TAKE THE DRIVER TO WALK BACK TO HIS VEHICLE AND DRIVE IT TO YOUR TERMINAL. YOU MUST INFORM US IN ADVANCE IF YOU WISH TO HAVE THE DRIVER MEET YOU IN THE BAGGAGE CLAIM.