Confirm CRO ressies or not?

Discussion in 'Disney Resorts' started by tige, Jun 17, 2002.

  1. tige

    tige Earning My Ears

    Joined:
    Apr 12, 2002
    Messages:
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    I have read some horror stories about some people calling CRO to confirm their reservations only to have some new CM accidently change/cancel them!

    So, it makes me nervous to call at this point. We leave in a week and we DID receive the yellow CRO confirmation in the mail a few weeks after we made our reservations. We paid a deposit via credit card on the day we made the reservations and this was reflected on the confirmation sheet.

    What do you long-timers think? Is it worth calling to confirm or should we just go and hope for the best?

    tige07
     
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  3. addicted_to_WDW

    addicted_to_WDW <font color="darkorchid">He's a teenaged skate rat

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    I don't call to confirm, but I do take my confirmation slip. The way I figure it, if they in any way mess up my ressie, they will more than make it up to me.

    So far, I've never had a problem.
     
  4. tige

    tige Earning My Ears

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    Apr 12, 2002
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    OK, you've peaked my curiousity! :-)

    When you say they would more than make it up to you....how would you go about it and what would you request they do? I don't anticipate problems either, but it would be good to know just in case!

    Thanks!

    tige
     
  5. CaliforniaDreaming

    CaliforniaDreaming #1 Grand Floridian Fan/Expert

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    Jan 27, 2001
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    If there was a problem when I got there, I'd just explain that it is their mistake, and it is taking up my vacation time. You could get a free dinner, gift basket, free night, or something similar. :)

    BTW, I, too, worry about reservation problems before trips! ;)
     
  6. eeyore0062

    eeyore0062 Guest

    We ALWAYS confirm! We confirm our PS, as well. Better safe than sorry!
     
  7. TurtleMan

    TurtleMan Earning My Ears

    Joined:
    Jun 2, 2002
    Messages:
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    We always confirm. I also write down the name of the CM that I speak with on the date that I call. IMO, it is important to confirm this type of reservation just as it is to confirm a flight...Take your confirmation slip with you to WDW. We stayed at the Contemporary last summer & our room reservations were messed up - I had all of my info to back my reservation up and we ended up with a free upgrade! Have fun!
     

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