The pics on the backgrounds are included. I wanted to know that before our trip and no one knew the answer. They look like studio portraits. They set them up in the lobby. Sometimes they have props with them. There was a white background and a black one and a grey and blueish one on our 15 day. They were all included. No appointments, get there EARLY! They take individual shots, then group shots then all the kids, then all the adults, then just mom with kids, then just dad with kids, then just dad with the boys/girls then just mom with the boys/girls then they may even do just the parents with each kid...and so on...so you could reallllllly wait a while. I noticed that they did try to speed it up a bit if the line got long, but if the photographer had a relationship with the family and the family had special requests, they always accommodated. They also stayed til the line was done, but that could mean missing a show or dinner.