Okay, so we all know that Coach makes items specifically for their retail stores and specifically for their outlet stores.... Well, I was at the outlet (again) and went to Coach for a look-see since I had the 20% off coupon. I found a bag that I absolutely adored --- unfortunately, it was "straight from retail" and was $328 so I couldn't get it. I found another one that I sort of liked, but wasn't too crazy about the feel of the leather and the zipper kept getting stuck. I thought it was only that bag, so I took another one from the same display and it had the same issue.... it wasn't the typical thick, brass "Coach" zipper --- it was silver and very cheap-looking. All of the bags on the display had the same problem... the zippers just wouldn't work right. They also had those thin straps (which I think are only on the "outlet" Coach bags because all the "retail" Coach has the nice, wide straps) I found more (obvious) made-for-Coach "outlet" bags and it was the same deal... the material (whether leather or fabric) just didn't feel the same and the zippers were all those cheapy zippers. Sooooo, I guess my question is, why is Coach "cheaping down" their product? Why not just take "last season's" stuff and send that to the outlets or send over stuff that is about to be taken off the shelves for new merchandise? Why make cheap stuff just so people can have "Coach" when, to me, that's not really "Coach" because Coach is (or was) the ultimate in quality leather.