We just checked into VWL today for the 3rd year in a row, and I must say we were the most impressed we've ever been. We were greeted at the ME bus and taken into the lobby and registered (we had done on line check in) with a personal attendant type person. They were EXTREMELY helpful and friendly. Not only that but our room was ready at the time which was around 12:45pm - I was definately hoping for that but not expecting that. We had our room request (near the elevators) filled and are only 2 doors down from my parents (they have a 2 bedroom with my bro and we have a one bedroom). Our room is very clean and looks to be somewhat freshly updated (new fixtures in the sinks and tub and looks to be freshly painted). We ate at WCC about an hr after checking in and the meal was great. The service outstanding, and the food all right. My hubby RAVED about the skillet the rest of the day, but I thought it was just OK. It was good, but could have been a LOT warmer. This is our first year on the dining plan, so it was neat to try it out - we took full advantage and had milkshakes AND dessert!! Then this evening while we were shopping in the mercantile my 4 yr old daughter was getting a bit antsy while I was picking out a few things, so the gal who was working this evening dug out a coloring book and crayons and and sat down on the floor and colored with her - it was AMAZING. My daughter is super shy, but the CM was SO great with her, that as we left my daughter said...Mom, I LIKE that girl! All in all, just a great first day at the Villas. We chose not to go to a park and just enjoy the resort and pool and chill out. We love it here and will continue to come back year after year. Not one bad thing to report!