Fred, excellent point regarding the change in the onboard booking incentive. That is exactly what I was thinking and is probably the cause of the decrease in the shipboard credit that was received. The credit appears in writing nowhere other than within Disney's computer system. All verification between DCL and the
travel agent regarding shipboard credits is verbal. In many cases, the shipboard credit we are told is in DCL's system today, mysteriously disappears from their system tomorrow.
Be careful on the issue of pricing though. In the olden days, onboard pricing was generally at least as good, if not better than online pricing. That is not the case anymore. Today, if you are booking inside of a year, online pricing with the right
travel agency might be less than onboard pricing with DCL, even after considering the shipboard credit. Now, the only difference between booking onboard and booking by phone with DCL is the shipboard credit. There is no preferred pricing. Compare some of the Spring and Summer 2003 pricing you find at
www.allseastravel.com and other sites to Disney's pricing and you'll see what I mean.
In addition to price, the service provided by an agency such as DU or
www.allseastravel.com is almost always better than the service provided by DCL.