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Can't access Cruise Planning section - anyone else?

Discussion in 'Disney Cruise Line Forum' started by TJDisneymama, Feb 2, 2013.

  1. TJDisneymama

    TJDisneymama DIS Veteran

    Joined:
    Apr 2, 2012
    Messages:
    1,686
    Ugh! Today is the day I FINALLY get to book my port adventures, I get everything in my cart and when I go to checkout I get Internal Server Error and can't complete it! Tried FF and IE, issues on both! Is this an ongoing issue does anyone know? Should I just call or wait it out?
     
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  3. heatherbelle

    heatherbelle DIS Veteran

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    Jan 15, 2005
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    It's down. They might be updating it all ready for rest of 2014 to be released. Lots of rumours flying around now.
     
  4. bobbiwoz

    bobbiwoz I'm happy to dance with you!

    Joined:
    Aug 26, 2003
    Messages:
    63,399
    Can't get on it either! Was so looking forward to booking!!!!
     
  5. NurseAmyD

    NurseAmyD Earning My Ears

    Joined:
    Jan 20, 2013
    Messages:
    20
    Call them. I couldn't get on a couple of days ago and the Disney person had to walk me through resetting my login info. I think they updated the site or something. The phone call only took a few minutes.
     
  6. TJDisneymama

    TJDisneymama DIS Veteran

    Joined:
    Apr 2, 2012
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    it's working now.
     

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