Cancelling SW question

Discussion in 'Transportation' started by Hockeychic, Dec 17, 2006.

  1. Hockeychic

    Hockeychic Going for Dopey 2016

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    I am pretty sure I have to cancell our May flight with SW. I understand I can get a credit for future travel for 1 year. However I have a few questions I can't find the answer to.

    Does that 1 year start form the day I origianlly booked or the date I cancell?

    Up to what point to I have to cancell? May outgoing flight was to be May 3, 2007 can I cancell right up to that date or does it have to be so many days or week ahead of time.

    I have gotten credits when my flight went down but has anyone gotten a full refund when they cancelled a non-refundable flight? That one is a bit of a weird question but just thought I would ask.

    Thanks
    Kim
     
  2. DebbieB

    DebbieB DIS Veteran

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    It's one year from when you originally bought the ticket but there have been reports of extensions.

    I believe you can cancel up to the day before or maybe even an hour before.

    I doubt they would give you a full refund, that's a risk with non-refundables. SW is generous in that they don't charge a fee like the other airlines to make changes.
     
  3. Hockeychic

    Hockeychic Going for Dopey 2016

    Joined:
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    Great thank you,

    1 more question, does the replacement flight have to take place within the year or extension or does it just have to be rebooked?

    Thanks

    Kim
     

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