Cancelled Our Trip, Positive Review of WH Owner

Discussion in 'Orlando Hotels and Attractions' started by FayeW, Jan 4, 2013.

  1. FayeW

    FayeW DIS Veteran

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    Apr 16, 2003
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    After some flight changes and other scheduling issues, I made the decision this morning to cancel our Feb trip. I had rented a 2 bdrm condo directly from an owner at Windsor Hills, and given that we are just over 30 days from check in, I fully expected to pay a penalty.

    I was very happy that the owner refunded my deposit in full. Since we didn't stay in the unit I can't vouch for the condo personally, but if someone is looking to do business with an owner who appears to be honest and reputable I can highly recommend the person I worked with, and would be happy to pass on her name and contact info to anyone. If/when I am able to reschedule this trip I won't hesitate to do business with her again.
     
  2. Redwitch

    Redwitch DIS Veteran

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    Would you consider placing a link to her condo so we know the owner you are praising. Thanks!
     
  3. seashell724

    seashell724 DIS Veteran

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    Sep 26, 2007
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    Yes! I'd like to know too if you could pm please!
     
  4. FayeW

    FayeW DIS Veteran

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    Apr 16, 2003
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    The owner's name is Katie Lopez. Here is the link to the condo: http://www.dworlando.com It looks like a nice place, and I am disappointed that I had to cancel. It was a very nice surprise to not have any cancellation penalty. She returned my money via paypal literally within minutes of my final email confirming that I wanted to cancel.

    I stayed at Windsor Hills before but we used a management company, so I was a little nervous of renting from the owner and not having the safety net of a reputable management company. After this experience I would definitely make my next reservation with Katie.
     

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