Can I unlink 2 reservations?

[Milla]

I booked an Alaska cruise with my mom, and my sisters decided to join as a surprise. We booked 2 separate staterooms in different days. Because I didn't know better, I added my sister's reservation to my DCL account thinking that only with my login we'd be able to see the 2 bookings together. Turns out that DCL linked the 2 reservations and now all activities booked are showing the 4 of us, and everyone can see it through their logins, which ruins the whole surprise.

I called DCL and they said that its not possible to unlink the reservations, but that in theory other people in the group shouldn't be able to see everyone's plans in their individual logins if they didnt also link the two reservations. So I'm confused.

I'm almost giving up hope, but thought I'd ask to see if anyone has any ideas on how to unlink the reservations or limit access to what other people in their party can see when they login.

Thanks!!

 

[Clarkson U]

I would call back and pick the option that asks if you want tech support or website help or app help and see if they can help you.

They might be able to do something on the back end.

curious what the final outcome is.

 

[happycamper47]

Definitely call the Internet Help Desk.

 

[Milla]

The update is that there’s no way to unlink 2 reservations once they are linked in the system. I called dcl a couple of times and also got a response on email. So now we’re just waiting to see how long it takes for mom to notice and if we can gaslight her into thinking that it’s a bug on her app

 

[Skippyboo]

Did you check if your sister can see your plans from her login?

 

[Clarkson U]

The update is that there’s no way to unlink 2 reservations once they are linked in the system. I called dcl a couple of times and also got a response on email. So now we’re just waiting to see how long it takes for mom to notice and if we can gaslight her into thinking that it’s a bug on her app

Thanks for the update and information. Good to know