This winter DH dropped his in the pit at the grain elevator. We turned to eBay- we buy and sell a lot there, so are not too afraid of doing so. However, the phone never showed up and the seller got kicked off. eBay refunded us.
So, DH called Verizon because he wanted this one particular model again and it is not current. They found a reconditioned one at a store in Nebraska and they express mailed it to Des Moines for us. Better yet, they actually moved up our upgrade date to that day, so it didn't cost us a thing. We can't trade again for 2 years now, but that's okay (hope he doesn't lose it again).
Try calling Verizon and see what they can do!