Just returned from mom/daughter trip for dd's 16th b-day. Everything wonderful, except for trip to BBB in the castle.
Was on the fence about the appointment - considering her age, the hairstyles in the brochure seemed too juvenile. Several days before departure, called customer service about this - could my daughter have something else done? "Absolutely! We have girls of all ages get their hair done. We have girls that come to get ready for prom!"
Flash forward to the appointment, daughter is in the chair, and fairy-godmother-in-training informs us they are only allowed to do the 3 hairstyles in the brochure. The manager is called over and she apologizes for the mix-up customer service has made. We were assured that they could fix the hairstyle so my daughter would look appropriate.
Needless to say, the stylist (for lack of a better word) did nothing to make my daughter look her age. My daughter could not see was the stylist was doing (the clients are turned away from the mirror) and so could offer no imput. I did not get a close look until everying was finished. I paid the $50+ and left very disappointed.
We walked straight to the wishing well, and she made me undo the whole thing. She said she hated it, it was ugly, and she had a headache from how tight the lady had pulled her hair into the bun.
I could have cried. Wasted money and wasted preciouse time in Magic Kingdom
I wish there was something I could do.
Was on the fence about the appointment - considering her age, the hairstyles in the brochure seemed too juvenile. Several days before departure, called customer service about this - could my daughter have something else done? "Absolutely! We have girls of all ages get their hair done. We have girls that come to get ready for prom!"
Flash forward to the appointment, daughter is in the chair, and fairy-godmother-in-training informs us they are only allowed to do the 3 hairstyles in the brochure. The manager is called over and she apologizes for the mix-up customer service has made. We were assured that they could fix the hairstyle so my daughter would look appropriate.
Needless to say, the stylist (for lack of a better word) did nothing to make my daughter look her age. My daughter could not see was the stylist was doing (the clients are turned away from the mirror) and so could offer no imput. I did not get a close look until everying was finished. I paid the $50+ and left very disappointed.
We walked straight to the wishing well, and she made me undo the whole thing. She said she hated it, it was ugly, and she had a headache from how tight the lady had pulled her hair into the bun.
I could have cried. Wasted money and wasted preciouse time in Magic Kingdom
I wish there was something I could do.